FAQ · Clinic & treatments

No; there is nothing to pay in advance. You pick the slot on the site, the clinic confirms, and you pay at the clinic.

From the appointment page: choose the day and time that suit you and confirm with one tap; the confirmation reaches you by email. If you get stuck on any step, send us a WhatsApp message and we will complete it with you.

Saturday to Wednesday, 1 PM to 9 PM. The clinic is closed on Friday. Thursday is by prior appointment only: if that is the only day that works for you, message us on WhatsApp and we will set it up.

The session is exactly 30 minutes, with a short break between appointments. If you are on a tight schedule, make sure the time is enough and pick the slot that fits.

Yes; the prices are published on the site and are the same for everyone, Egyptians and patients arriving from the Gulf or abroad. There are no hidden prices or surprise extras at reception.

Every service has its published price on the services page and in the treatment guides; laser hair-removal packages are calculated by pulses on the same page. The consultation determines whether the case needs a longer plan.

You can rebook from the link in the confirmation email, any time before your slot. One simple rule: if you cannot make it, release the slot early so it opens for someone who needs it.

Nothing special. If you have old reports or lab results about the condition, bring them with you; and if you use skin products or medicines, mention them in detail at the consultation.

Yes, a companion is welcome. If you would prefer privacy, just say so at reception and we will make sure you are comfortable.

No; the published price is what you pay. If the consultation shows your case needs a longer plan spread over sessions, that is explained before anything starts, and the decision is yours.

Yes, we welcome walk-in visitors. But patients with a confirmed appointment are served first, so the fastest and safest route is to book on the site or over WhatsApp in advance; that is how you get your service with minimal waiting.

Cash at the clinic, or Visa/Mastercard, or an InstaPay transfer. Everything is paid after the consultation; nothing is collected in advance.

An InstaPay transfer is a way to settle AFTER the consultation only: the QR under the name yousradoma@instapay, the direct payment link, and the number 01223550200 are all on the appointment page so you know them before you come. Nothing is transferred in advance; once you settle, at the clinic or remotely after the consultation, send the receipt to the clinic on WhatsApp so we can confirm it on our side.

yousradoma@instapay

01223550200

Open the payment link

Payment happens at the clinic after the treatment session; nothing is settled before that. Appointment confirmation and picking your slot are free of charge.

Dr. Yousra answers the WhatsApp herself as soon as she is free, so it is not an instant 24-hour line. Most quick questions already have their answer on this page, and if the appointment is urgent, pick it right away on the site.

Modern devices work across a wide range of skin types, but the settings change from one skin to another (skin tone and hair thickness both matter). That is why the first step is always a consultation to set the device and settings for your skin.

There is no single number for everyone: it depends on your skin tone, hair colour and the body area. The consultation sets out a clear session schedule for each area.

Laser reduces hair growth strongly over the long term, but "permanent" is exactly what we avoid promising: some areas need top-up sessions after the base plan. I explain the expectations at the first consultation, without exaggeration.

The feeling varies by area and by person, and most people describe it as a quick snap rather than strong pain. If this worries you, say so at the consultation and we will calibrate the device settings to your comfort.

The main one: do not wax or pluck in the weeks before your session, because the laser needs the hair present in its follicle; plain shaving is what we recommend. Final details are confirmed at the consultation for your skin.

The laser works best on a hair during its growth cycle, so the spaced sessions are what lets it cover the new hair in order; that is how the results build up.

Laser hair removal at the clinic is counted in pulses, not by area: you pick a package (3,000, 5,000 or 10,000 pulses) and use it across the months of your plan; the larger package has the cheaper per-pulse price. The calculator on the appointment page shows the cost for you.

Areas are set by body zone and hair type, and the schedule is decided at the consultation. The clinic-wide exception: laser on men’s private areas is not offered; that service is for women only.

Fractional laser works on precise micro-points in the skin rather than the whole surface, which pushes the skin to regenerate gradually from within. It is used for things like acne scars and texture refinement; the number of sessions is set at the consultation.

Skin after fractional laser needs careful sun protection and proper care, and I explain that to you in detail at the consultation. We do not deal in absolute promises; the answers are complete only when your own skin is examined.

A carbon laser session is a quick skin-cleaning treatment that leaves the skin clearer and smoother, working as a light peel and pore refinement. It suits periodic care or before an occasion; the consultation decides if it fits your skin.

HydraFacial is a deep clean with nourishment, working on hydration and instant glow, and it works best as part of periodic care rather than a treatment for a specific condition. It fits into plans with fractional laser or exosomes depending on the case.

Cosmelan is a cold peel made specifically for pigmentation, and it needs a strict commitment to sun protection afterwards. I explain the required commitment before you start, because the result is tied to it.

Exosomes are regeneration factors that support skin glow and hydration, used on their own or with sessions like HydraFacial and laser. If you are interested, the consultation is the right place to set the suitable session schedule.

Filler restores or improves volume in specific areas, while skin boosters work on general hydration and freshness inside the skin. They are different tools, and choosing the right one for your features and concerns is decided at the consultation.

Yes: original American Allergan Botox, and Juvederm fillers, with the box opened in front of you at the consultation. The genuine product is a basic requirement for safety and results.

Botox softens the muscle movement that has been folding lines over time, and every case starts with the plan the consultation explains before you decide. At our clinic it is original American Allergan Botox, and the session includes a review visit after two weeks.

As a general picture, the first effect appears within days, the result settles by about two weeks, and it lasts a few months, varying from person to person. The two-week review visit keeps the assessment precise before you decide anything further.

Always according to the case: one syringe can be enough, another case needs more, and the decision is made at the consultation after we see the area. The price per syringe is published on the site.

The art here is in the measure, not the quantity: we work with Juvederm by deliberate standards so the result reads "refreshed" rather than "done". The important things are agreed at the consultation: few areas, natural effect, and follow-up.

Because your skin is not like anyone else's: what worked for a friend can be wrong for you. The 30-minute consultation examines your skin properly and picks the treatment on that basis, with its price published from the start.

Acne is one of the most common skin problems, and it is treated step by step, not overnight. We start with the basics, and if the plan needs fractional laser, HydraFacial or face exosomes, I explain why it was chosen.

Acne scars have clear treatment paths, with fractional laser among the most important, but the consultation comes first: the scar type decides the treatment.

Pigmentation has several solutions such as fractional laser, HydraFacial and face exosomes, and each suits particular cases. The fastest way to find your match: a consultation, and a clear decision from me.

Oily skin needs moisturising too, with products made for it: well-chosen hydration steadies the oil response. The right routine is chosen at the consultation, not from adverts.

If you notice a change in colour, an old spot changing shape, anything unusual, that is reason enough for a consultation: most changes are simple, but "simple" is what the clinic establishes with a quick assessment.

Yes; some sessions are postponed during pregnancy for safety. Message us on WhatsApp before you book and we will tell you what is available now, with the rest of the plan after delivery. Health comes first.

No; the sun affects skin all year round, strongly in Egypt's climate: sunscreen is a daily routine, and anyone doing peels or laser must be even stricter about it. Choosing the right type is explained at the consultation.

No; for most people a simple, consistent routine is enough: cleanse, moisturise, sunscreen, and additions only according to your skin. Piling on products can irritate the skin itself; it does not help.

Treat them with care: some products help specific conditions but are not a treatment, and the honest way to choose is to try a small amount on a limited area and confirm with a consultation what suits you.

Absolutely, the full line-up is yours: dermatology consultation, skin cleansing and refining, carbon laser, HydraFacial, fractional laser, Botox and fillers, laser hair removal, and the hair-loss treatments (hair growth factors, hair exosomes, hair PRP). Our hours and prices are the same for everyone. The one exception from the entire menu: intimate-area hair removal for men is not offered; that service is for women only.

Men get the full line-up: general dermatology consultation, carbon laser cleansing, HydraFacial, laser hair removal, as well as the hair-loss treatments. Appointments and prices are the same for everyone, no difference.

Recurrent shaving and irritation are handled with a tailored plan: cleansing with laser or carbon, a moisturising routine for your skin, and hair-removal laser if the excess hair is your concern. The consultation starts from your actual case, not a template.

Almost nothing: every service is available to men. Consultation, skin cleansing and refining, carbon laser, HydraFacial, fractional laser, Botox and fillers, and laser hair removal. The one exception: intimate-area hair removal is not offered for men; that service is for women only. Everything else on the list is available as normal.

A small daily amount of shedding is normal, but once the amount rises or thinning shows clearly in specific areas, that is consultation time: the cause is identified first, and the plan follows it directly.

The list includes hair growth factors, hair exosomes, and hair PRP, and each fits a particular stage. The plan and session order are built at the consultation, not from a fixed template for everyone.

Yes; the pattern and the causes are usually different, which is why a men's plan differs from a women's plan even when the treatment itself is the same. The consultation identifies the pattern and works from it.